The book I'm holding, Leading Change by John Kotter, is one of the best readings I’ve ever recommended for BAs, consultants, and anyone working in a corporate environment. It teaches how to bring your ideas in the right context, at the right time, with the proper attitude, so that your ideas are listened to and implemented.
One of the worst mistakes you can make as a business analyst is to offer your help or advice when no one has asked for it, or when you have no authority or leadership backing to elevate your idea. Don't get me wrong! I'm not talking about staying silent and not sharing your thoughts. I'm saying you need to figure out the right time, moment, and audience to speak to.
For example, you might just join a project and find yourself in a meeting with a group of stakeholders. Something is being discussed, and you think it's totally wrong! The company might be doing something inefficient or strange. However, that particular meeting may not be the best time to call everyone out and tell them they're wrong. If you think something needs to be improved - whether it’s how requirements are captured, how stakeholders are engaged, or how collaboration happens between the IT delivery, UX, and leadership teams - take it offline. Talk to a few trusted individuals with whom you have built relationships. Share your ideas and listen to their feedback. It might be that you just need more context or education on the topic.
Then, when you believe your idea is valid, start building a case. But again, be careful in how you present your message. Slowly and surely, gather momentum and support.
💡 My point is that all advice needs to be put in context so that the client or team can comprehend and resonate with it. It's not about just saying someone is wrong and suggesting completely different approaches. Consider that you might be missing something or that there’s context you’re not yet grasping. But if you feel you have a valid case, work on it. Think through who can be your supporters, how you can deliver your message, and how you can build momentum for your idea.
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